March 18th , 2011

Mr. Fachmy Syahtiadi
PT. Angkasa Raya Tbk
JL. Raya Kelapa Cengkir No. 293
Jakarta Utara



Dear, Mr. Syahtiadi

We have received your letter asking about the error on the car brand shipping calculation and total payment.

We are from the company’s distributor truly apologize and will soon fix these errors.

Will be delivered in the form of 100 units car under brand “Toyota Avanza” , with a new calculation in accordance with the prices listed on brochure.
As an expression of our apology, we will give a merchandise a form bag and book, which will be given the same order shipment.



Sincerely yours,






Armen Efendi
Customer Service Manager











Fachmy Syahtiadi

20208467

3EB04